Serena Floral Ballgown

If you feel like you are between sizes, please give us a call or email us at hello@alexevenings.com and we will help you to choose the best size based on any specific styles.

Regular & Petite measurements are the same for bust, waist & hip.

Petite sizes are cut higher in the natural waist by about 2" - and about 4" shorter in overall length vs. regular sizes. 

We do run true to size, we suggest going with the size you typically wear.

Our garments are designed for stretch & comfort.

If you are in between sizes, we suggest sizing down.

• Hand wash in cold water
• Lay flat to dry

We offer Free Ground Shipping on all domestic orders $250+. *Exceptions Apply.

Orders ship within 1-3 business days via FedEx ground, and can take 1-5 days depending on where you live in the country.

*Exceptions: due to shipping time and cost, we require all orders for Alaska, Hawaii & Puerto Rico to ship with express shipping. 

Expedited shipping is available at checkout for an additional cost.  

Canadian Customers: Due to very high duties and fees being levied for shipments into the country as of May 2025, we have paused all shipping to/from Canada. We expect this to be temporary and look forward to servicing you again soon.

We cannot ship to PO boxes.

RETURN POLICY

We hope you found what you were looking for. If that's not the case, we gladly accept returns & exchanges within 30 days of delivery. 

If you choose to return your purchase, a $15 restocking & shipping fee will be deducted from the refund. 

• Items must be unworn, unwashed and undamaged, with all tags attached.
• Final sale items & jewelry cannot be returned or exchanged.